REFUND POLICY

If there is any problem with the product, please complete the return within 30 days. If it exceeds 30 days, we are sorry that we cannot handle it. If you have any questions, please contact us via email: support@bluegrasscenter.com

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you if your refund is approved or denied.

If your request is accepted, your refund will be processed and automatically credited to your credit card or original method of payment within a few days.

Late or missing refunds

If you haven’t received your refund yet, please check your bank account first.
Then contact your credit card company, as it may take some time for your refund to be officially posted.
Then contact your bank. There is usually a processing time before a refund is issued.

If you’ve done all of this and still haven’t received your refund, please contact us at: support@bluegrasscenter.com


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